Legal

Privacy Policy

This page explains what we collect when you contact us and what we do with it.

Information we collect

When you submit the Sell Your Supplies form or contact us, we collect the information you choose to provide — typically your name, phone number, email address, and details or photos of the supplies you want to sell.

We also collect standard technical information such as pages visited, which helps us understand how the site is used.

How we use your information

We use your information to respond to your request, prepare a quote, arrange your visit, and complete a transaction if you decide to sell.

We may contact you by phone, text or email about your inquiry. We do not sell your personal information.

Sharing

We share information only with service providers that help us operate the business, such as our form and scheduling software, and where required by law.

Retention and security

We keep inquiry and transaction records for as long as needed to run the business and meet recordkeeping obligations, and we take reasonable steps to protect the information we hold.

Your choices

You can ask us to stop contacting you or to delete the information you submitted by calling or emailing the office. Reply STOP to any text message to opt out of messages.

Contact us

Bluegrass Buybacks, 3418 Frankfort Ave, Suite 365, Louisville, KY 40207. (502) 536-9649